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Our Policy of Guarantee

Over time, fine jewelry can become a treasured family heirloom if it is cared for properly. Dust, pollution and daily wear all conspire to cloud the brilliance of gemstones. The surface of gold, platinum and silver jewelry can become dulled. Timeworn prongs and clasps can result in the loss of a stone or an entire piece of jewelry.

Professional cleanings are recommended as often as once a year. We encourage you to bring your Alessa jewelry back to us for professional servicing, at our workshops either in Guatemala, or Dubai. Our staff is knowledgeable and experienced in all aspects of jewelry care, including cleaning gemstones, restringing pearls and repairing clasps and earring backs.

 

unlock your 10% off

unlock your 10% off

On any chosen jewel once you login with facebook

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